Visa extensions, 90-day reports and most stay changes in Phuket are handled at the Phuket Immigration Office in Phuket Town. It works on weekdays during office hours, queues are longest in the high season and procedures such as appointments change from time to time. Check the current hours and rules on the official site before you go, or let an agent handle the visit.
People searching for Phuket immigration usually want three things: where it is, when it is open and how long it takes. The honest answer to the last one is: it depends on the day, the season and your papers.
Figures and procedures in this guide were checked at the time of writing and can change. Always confirm with the official source or in your free pre-check.
What the office handles
The Phuket Immigration Office handles visa extensions, 90-day reports, re-entry permits, changes of visa category and address reports for the whole island. Airport immigration at arrival and departure is a separate counter.
Offices on the island
Addresses and hours below come from the Phuket Immigration page and recent guides. Sources disagree on hours, so call before you go.
| Office | Where | Notes |
|---|---|---|
| Main office, Phuket Town | 482 Phuket Road, Talat Yai, about 100 metres from Saphan Hin park; phone 076-221 905 | Extensions, 90-day reports, re-entry permits and certificates |
| Blue Tree office | Srisoonthorn Road, Thalang, in the north of the island | Reported by a 2025-era guide as a third office; confirm which services it offers |
| Patong | On the west coast | Older sources only; current status unknown |
The Immigration Bureau call centre is 1178.
Hours and appointments
The office is open on weekdays and closed on Thai public holidays. Hours, lunch breaks, queue tickets and any appointment system are set by the office and do change. Use the official Immigration Bureau website for the current rules, and arrive early in the morning if you must go yourself.
Counters and queues
Guides report separate counters or rooms for extensions, 90-day reports and re-entry permits, and numbered queue tickets from a machine at the entrance. Arrive before 9:00 to get a number for the busy services. One older guide warns that fee-paying applications stop being processed from mid-afternoon, so go in the morning. The Phuket Immigration page also lists an online queue; whether it covers your service is not confirmed, and the e-extension system is described as being rolled out to Phuket without clear details.
What slows visits down
- High season and the days before public holidays
- A document the officer wants that you did not bring
- A TM30 that is missing or does not match your address
- Arriving close to your deadline, with no time for a second visit
Which office serves your area
The main office for extensions is in Phuket Town, so people living in Patong, Kata, Rawai or Cherngtalay all travel to the same place unless they use a second office. We list what that means for each area in which immigration office serves your area.
Going yourself or sending someone
Many procedures can be handled by an authorised agent with your signed authorisation and passport copies. You skip the queue and the risk of a wasted visit. Our 90-day report service and visa extension service do exactly that. Price on request after a free pre-check.
Before you leave home
- Call 076-221 905 or 1178 to confirm hours and any holiday closure.
- Take your passport, the copies the service needs, a recent photo and your TM30 details. See what the TM30 is.
- Check your dates first with the stay expiry calculator.
We check your case first and handle the paperwork, so you avoid wasted trips and fees.
Frequently asked questions
Where is the Phuket Immigration Office?
It is in Phuket Town. Check the exact address and opening hours on the official Immigration Bureau website before you go.
Do I need an appointment?
Procedures change. Check the official site for the current system, or ask us.
Can I extend my visa at Phuket airport?
No. Extensions are processed at the Phuket Immigration Office, not at the airport counters.
Can someone go to the office for me?
For many procedures, yes, with your signed authorisation. An agent does this routinely.
Is there more than one immigration office in Phuket?
Reports describe the main office in Phuket Town and a Blue Tree office in the north. Older sources mention Patong, whose current status is unknown.
What phone number can I call?
Reported: 076-221 905 for the Phuket office and 1178 for the Immigration Bureau call centre.
When should I arrive?
In the morning, ideally before 9:00, because queue numbers for busy services run out and fee-paying applications stop mid-afternoon.
Official sources
Last reviewed on . Thai immigration rules and fees change. We confirm the current requirements for your case in your free pre-check.